Last updated: 4 September 2025
1. About this Policy and Your Consent
This Privacy Policy explains how we collect, use, disclose, transfer, store, and protect information about you when you access or use any our game/app, any related support services, and this website, which together we call our Services. Whenever you create an account, visit our website, make an in‑app purchase, or otherwise interact with our Services, you consent to the practices described here. If you do not agree, you must stop using our Services.
2. How and Why We Process Your Data
We process your data to create and manage your account so you can play our Game and use our Services. For this purpose we collect and use your nickname, email address, device identifiers and platform ID. The legal basis is the performance of our contract with you under Article 6(1)(b) GDPR.
We process your payment information to complete in‑app purchases of virtual currency and in‑game content. We receive transaction identifiers, payment‑method details and purchase history from the platform. The legal bases are the performance of our contract with you (Article 6(1)(b) GDPR) and our legal obligation to maintain accounting records (Article 6(1)(c) GDPR).
We process gameplay statistics, progression data and crash reports to operate, maintain and improve our Game, balance content and fix bugs. The legal basis is the performance of our contract with you under Article 6(1)(b) GDPR and our legitimate interest in providing a stable and enjoyable service (Article 6(1)(f) GDPR).
We process device information, IP address, country setting, language and cookie identifiers to personalise your experience, adapt content to your locale and measure the effectiveness of ads. Where required we rely on your consent (Article 6(1)(a) GDPR); otherwise the legal basis is our legitimate interest in adapting and promoting our Services (Article 6(1)(f) GDPR).
We process support tickets, reports and any content you share in chats to provide customer support, enforce our rules and ensure player safety. The legal bases are the performance of our contract with you and our legitimate interest in protecting our community (Articles 6(1)(b) and 6(1)(f) GDPR).
We process log files, device fingerprints, behavioural signals and payment data to detect and prevent fraud, unauthorised transactions and cheating. The legal basis is our legitimate interest in safeguarding our Services and other players (Article 6(1)(f) GDPR).
We process your email address and in‑app identifiers to send service communications such as confirmations, policy updates and gameplay notices. The legal basis is Article 6(1)(b) GDPR. We send marketing messages only with your consent (Article 6(1)(a) GDPR), and you may withdraw that consent at any time.
We process data when required by law, such as to meet tax, accounting or law‑enforcement obligations. In those cases the legal basis is compliance with a legal obligation (Article 6(1)(c) GDPR).
3. How We Share Your Information
We share your information only when necessary: with cloud‑hosting providers that store game data; with payment processors that handle your purchases; with customer‑support tools that let us answer your questions; with advertising partners that serve contextual or personalised ads; with analytics providers that help us understand performance; with our affiliated companies for internal administration; and with public authorities or courts when the law requires.
4. International Transfers
We are based in Malta but many of our technical systems are hosted in countries outside the European Economic Area. Whenever we transfer personal data internationally we rely on an adequacy decision by the European Commission or, where such a decision is not available, on EU Standard Contractual Clauses, together with supplementary measures where necessary to ensure the transferred data receives a level of protection essentially equivalent to that in the EU.
5. Data Retention
We keep your personal data only for as long as we need it for the purposes described in this Policy, unless a longer retention period is required or permitted by law. We determine retention periods based on factors such as the time necessary to provide the Services, the nature of the data, potential risk of harm from unauthorised use, applicable legal requirements, and the need to resolve disputes or enforce our contracts. When data is no longer required we delete it or irreversibly anonymise it.
6. Security
We use administrative, technical, and physical safeguards designed to protect your information against loss, theft, and unauthorised access or disclosure. These measures include encryption in transit, limited access controls, secure network architecture, and regular security assessments. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights under GDPR
In connection with our processing of your personal data we have the following rights: to be informed about how we use your data; to obtain confirmation that we process your data and to access a copy of it; to rectify inaccurate or incomplete data; to erase data when it is no longer needed, to restrict processing while we assess accuracy or handle an objection; to object to processing that is based on our legitimate interests or carried out for direct marketing; to receive your data in a structured, commonly used and machine‑readable format and to transmit it to another controller (data portability); and to lodge a complaint with a supervisory authority. We respond to all legitimate requests without undue delay and always within the deadlines set by GDPR.
You can exercise any of the rights described above by using the privacy controls inside our Game, by adjusting your device or platform settings, or by contacting us at support@talverra.tech. We may ask you to verify your identity or account ownership before we can fulfil your request. If we decline to act on your request we will explain why, unless prohibited by law.
8. Changes to this Policy
We may change this Privacy Policy from time to time, for example to reflect changes in the law, our practices, or the features of our Services. When we make material changes we will post the new version and update the “last updated” date above. If the changes materially affect your rights or obligations we will provide a prominent notice or seek your consent when required by law. Your continued use of our Services after the effective date of the revised policy constitutes acceptance.
9. Contact and Data Protection Officer
If you have questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, you can contact us at support@talverra.tech.
We have also appointed Data Protection Officer that can be contacted at support@talverra.tech.
10. For residents of California
If you reside in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, CCPA), gives you additional rights and imposes special duties on us. This section explains what personal information we collect and how you can exercise your rights.
10.1 Categories of Personal Information We Collect and Why
During the twelve months preceding the “last updated” date of this Privacy Policy we collected the following categories of personal information about players: identifiers (such as player ID, email address and IP address); commercial information (purchase history of virtual currency and in‑game content); internet activity (cookies, device event logs and analytics); location data at the city or country level; and inferences we draw from the data described above to personalise gameplay or offers. We collect this information for the business and commercial purposes described in Section 2.
10.2 How We Disclose Personal Information
We disclose the categories listed above for business purposes to the service providers and other recipients named in Section 3. We do not sell personal information for monetary consideration, but we do share personal information with third parties for cross‑context behavioural advertising so they can display ads tailored to your interests. You may opt out of this sharing at any time via our in‑game privacy settings or by submitting a request as described in Section 10.4.
13.3 Your CCPA Rights
You have the right to know the categories and specific pieces of personal information we hold about you; to delete personal information we collected from you, subject to statutory exceptions; to correct inaccurate personal information; to opt out of the sale or sharing of personal information; to limit the use and disclosure of sensitive personal information to what is necessary to perform our Services or as otherwise permitted by law; and to be free from discrimination for exercising any of these rights.
13.4 How to Exercise Your Rights
You may submit a verifiable consumer request by emailing us at support@talverra.tech. You may also designate an authorised agent to make a request on your behalf by providing the agent with written permission signed by you; we may still require you to verify your identity directly. We will confirm receipt of your request within ten business days and respond within forty‑five calendar days, or inform you if we need more time.
13.5 Retention and Sensitive Personal Information
We do not use or disclose sensitive personal information (such as precise geolocation or payment‑card security codes) for any purpose that requires a “Limit the Use” notice under Section 7027 of the CCPA regulations. We retain personal information for the periods stated in Section 5 of this Policy.